Wyoming Lodging & Restaurant Association Exclusive Member News                                        November 9, 2017



Fall Hospitality and Tourism Summit Visits Saratoga!

Nearly 100 hospitality and tourism leaders from across Wyoming attended the 2017 Fall Hospitality and Tourism Summit in beautiful Saratoga, Wyoming last month. The weather was perfect and the content was extremely valuable and varied.
The annual summit kicked off on Tuesday, October 10 with Chuck and Lori Box warmly welcoming members of the Wyoming Lodging and Restaurant Association, Wyoming Travel Industry Coalition and Wyoming Tourism Boards into their home for a pre-conference reception.



WLRA November 2017 Legislative Update

As we head through the Fall and towards Winter and the 2018 Legislative Budget Session the Wyoming Legislature has been engaged in a very busy interim. Seeking solutions to fund the $400 Million deficit with Education Funding,

The Joint Revenue Committee has been tasked with coming up three separate proposals to help offset the $400 million shortfall for education funding in Wyoming. The committee intends to draft plans that generate $100 million, $200 million and $300 million between now and the start of the 2018 Budget Session.

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Employer May Keep Tips As Long As Employees Are Paid Minimum Wage, According To 10th Circuit

By invalidating a U.S. Department of Labor (DOL) regulation that states that tips are the property of employees, the 10th Circuit Court of Appeals (whose opinions apply to Wyoming, Colorado, Utah, Kansas, Oklahoma, and New Mexico) rejected an employee’s wage claim based on her employer’s practice of keeping all tips. But employers in states with an analogous state law governing ownership of tips, such as Wyoming, need to be aware that the 10th Circuit’s ruling may not change how they handle tips.

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EMV Smart Card Payment Security is Available for Independent Hotels Lodge Tool’s Property Management System (PMS)

Atlanta, GA and Kansas City, MO – October , 2017 – Lodge Tools Inc., an inventive hospitality SaaS company that provides leading-edge property management solutions, has integrated its property management system InnTender with Heartland’s Pax S300 terminal processing reader providing full EMV secure payment processing for the independent hotel market.


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WLRA and STR Join Forces

WLRA and STR have joined forces to help Wyoming businesses take advantage of the power of data.

STR is the source for premium global data benchmarking, analytics and marketplace insights. The company provides data that is confidential, reliable, accurate and actionable, and their comprehensive reports empower clients to strategize and compete within their markets. 

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The Importance of Making a First Impression

The above photo was taken on the main street of a small business into which I recently walked.

After reading the sign on the front door before I went in, my first impression had already been clearly established.
I consistently mention in my Customer Service programs about the critical importance and value of first impressions. It is one of the ingredients that helps build customers for life.

I read a great article titled "Make your First Impression Count" by Barry Himmel and the following is the condensed version of his article.

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Chris Brown, Executive Director l 307.634.8816, chris@wlra.org
Copyright 2017 Wyoming Lodging & Restaurant Association


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